AI conversation agent

Customer service that answers for you. 24/7.

An AI agent that holds real WhatsApp conversations with customers: answers questions from your catalog and policies, recommends products, checks order status — and hands over to you the moment a human is needed. In the store's voice.

Install from the Shopify App Store Three steps. And it runs.

Agent settings: instructions, tone, limits, and a sandbox to test a conversation.

Built to work. For you.

Knows the store

Catalog, stock, prices, shipping and returns policy — all from Shopify and your settings.

Recommends and sells

Sends a link to the right product, offers an alternative when out of stock, closes the sale.

Human handover

An uncertain question, an angry customer, a special request — passed to you with full context.

Your tone

Style instructions, what may be promised and what may not, words never to use.

A conversation log

Every chat is recorded. Take over any conversation at any moment and continue manually.

Works with everything

Also answers replies to cart-recovery sequences, Live Push and the WhatsApp button.

Three steps. And it runs.

Configure

Tone, limits, FAQs, when to hand over.

A customer writes

The agent identifies the customer, their orders and cart, and answers.

You see everything

Conversation log, stats, and a takeover button at any moment.

Questions, answered

Won't it make things up?

The agent answers only from the store's data and your instructions. When unsure — it hands over, it doesn't guess.

Does it answer in Hebrew?

Yes, natural Hebrew (and English), in the tone you set.

Can I limit it to certain hours?

Yes. Run it only outside business hours, or always.

Keep exploring.

Abandoned cart recoveryAn automatic WhatsApp sequence that brings back customers who left checkout.Live PushAn instant WhatsApp coupon while the customer is still at checkout.Post-purchase upsellA thank-you plus a complementary offer on WhatsApp, seconds after the order.Lead-capture popupsA designed popup that collects phone + consent and drops the lead straight into automations.Smart badgesDynamic product badges — sale, stock, new — on every storefront surface.Cart upsellA special-price offer the moment the cart meets a condition — a discount enforced at checkout.Smart DiscountsDeals computed in the shopper's favour Refer a friendThe customer sends a friend a gift on WhatsApp. The friend buys, the referrer is rewarded.Returns & exchangesA self-serve returns flow — SMS identity, item selection, refund or exchange.Hide sold-out productsA product sold out across all variants drops to the end of the collection, and you get a report.Back in stockShoppers join a waitlist for a sold-out product and get a priority SMS when it returns.WhatsApp buttonA floating site button and a product-page button that open a chat with the store in one tap.Mobile appA native iOS + Android app for your store, managed from keepodi.SMS campaignsSegmented SMS messaging with purchase tracking and analytics.AI sales agentA daily revenue target — and the agent that wins back past customers to hit it.Loyalty clubSMS sign-up, real-money cashback, one-tap redemption in the cart.Customer managementEvery customer in one place — Shopify sync, customer card, do-not-contact list.SegmentsSmart customer slicing, with a live count and revenue share — for every tool.