Customer management

All your customers. One list. No duplicates.

A customer list unified by phone and email, synced from Shopify (tens of thousands of customers included), with a customer card, a full journey log of every message and order, and a do-not-contact list that applies to every channel.

Install from the Shopify App Store Three steps. And it runs.

The customers screen: a unified list, filters, a customer card with a journey log and do-not-contact.

Built to work. For you.

Full sync

A fast initial import even for large stores, and an update every 15 minutes.

Merged by phone and email

One customer — one record, even if they bought as a guest and as a club member.

A journey log

Every message sent, every reply, every order, every coupon — in order.

Do-not-contact

One list that applies to WhatsApp, SMS and push. File import, manual add, opt-out from a message.

Filter and search

By tags, orders, amounts, dates, source. Save a filter as a segment.

Export and import

Import customers from a file with a field-mapping screen and a sample file.

Three steps. And it runs.

Install

Customers and orders sync automatically from Shopify.

Filter

Search and filter, save as a segment for every tool.

Message with confidence

Do-not-contact is enforced on every channel, before every send.

Questions, answered

Is data isolated between stores?

Yes, full isolation per store. No cross access.

What happens when a customer opts out?

They join the do-not-contact list and get no more marketing on any channel. Transactional messages (verification codes) continue.

Can I import an external list?

Yes, from a CSV with field mapping and a record of the consent source.

Keep exploring.

Abandoned cart recoveryAn automatic WhatsApp sequence that brings back customers who left checkout.Live PushAn instant WhatsApp coupon while the customer is still at checkout.Post-purchase upsellA thank-you plus a complementary offer on WhatsApp, seconds after the order.Lead-capture popupsA designed popup that collects phone + consent and drops the lead straight into automations.Smart badgesDynamic product badges — sale, stock, new — on every storefront surface.Cart upsellA special-price offer the moment the cart meets a condition — a discount enforced at checkout.Smart DiscountsDeals computed in the shopper's favour Refer a friendThe customer sends a friend a gift on WhatsApp. The friend buys, the referrer is rewarded.Returns & exchangesA self-serve returns flow — SMS identity, item selection, refund or exchange.Hide sold-out productsA product sold out across all variants drops to the end of the collection, and you get a report.Back in stockShoppers join a waitlist for a sold-out product and get a priority SMS when it returns.WhatsApp buttonA floating site button and a product-page button that open a chat with the store in one tap.Mobile appA native iOS + Android app for your store, managed from keepodi.SMS campaignsSegmented SMS messaging with purchase tracking and analytics.AI conversation agentAnswers customers on WhatsApp in the store's name: products, stock, shipping.AI sales agentA daily revenue target — and the agent that wins back past customers to hit it.Loyalty clubSMS sign-up, real-money cashback, one-tap redemption in the cart.SegmentsSmart customer slicing, with a live count and revenue share — for every tool.